Program & Operations Assistant

Job title: Program & Operations Assistant

(This is a Canada Summer Jobs position; candidates must be between 15 and 30 years of age at the start of the employment period)

Number of positions: 1

Contract: 30 hours/week, up to 270 hours for the contract

Start and End Dates: TBD: Between May 20th and August 30th (270 hours/9 weeks)

Reports to: Executive Director

Hourly Wage: $22, plus 4% vacation pay

Location: Charlie’s FreeWheels, 242.5 Queen St. E., Toronto

Organization overview

Charlie’s Freewheels uses bicycles to support the development of empowered young leaders, and self-assured young cyclists. We do this by improving youth access to bicycles, facilitating bicycle-related skill development, and inspiring youth to ride with confidence.

Job description

The Program & Operations Assistant will be responsible for assisting the Executive Director with administrative, communications and programming tasks during Charlie’s FreeWheels’ (CFW) peak programming season. The Program & Operations Assistant will play an important role to make sure we reach as many Toronto youth as possible with program updates, events, and resources. The role also includes planning and leading group bicycle rides for program participants. Training for this will be provided.

Duties & Responsibilities

  1. Preparing website and social media posts

  2. Creating other advertising materials as needed to illustrate the impact of CFW’s programs and ensure ongoing outreach 

  3. Planning, promoting and leading group rides for program participants

  4. Meeting with the supervisor on a weekly basis to confirm communication and programming plans and update schedules 

  5. Recording, analyzing, and generating reports on digital outreach results to be shared with the CFW team

  6. Responding to emails, phone calls and inquiries 

Working conditions and physical requirements

The Program & Operations Assistant’s tasks will take place mostly in person and on site. Occasional remote work may be permitted for specific projects. The Program & Operations Assistant may be required to move bicycles and heavy boxes containing supplies. Assistance and accommodation can be provided to the best of our abilities. 

Qualifications

  • Experience in graphic design, advertising, social media content writing;

  • Proficiency in using social media platforms such as Instagram, Facebook, and Twitter;

  • A basic understanding of web design tools;

  • Enthusiasm for learning more about the operations of a nonprofit community bike shop;

  • A patient, constructive and supportive attitude when working with others;

  • Previous participation in Charlie’s FreeWheels programs is an asset;

  • Experience in community and youth work is an asset;

  • Ability to communicate in languages other than English is an asset:

  • Applicants must be legally entitled to work in Canada, and be between 15 and 30 years of age at the start of the employment period;

  • Charlie’s FreeWheels is committed to employment equity and diversity in the workplace and encourages and prioritizes applications from people identifying as Black, Indigenous, People of Colour, LGBTQ2S+ and present or previous residents of Regent Park, Moss Park and St. James Town.

Work Schedule

The Program & Operations Assistant’s hours will be subject to discussion and agreement with the supervisor. The Program & Operations Assistant will be expected to work on evenings and weekends, subject to Charlie’s FreeWheels’ programming schedule. As per Canada Summer Jobs requirement, the candidate must commit to 30 hours of work per week during the employment period.

To apply, please email a one-page cover letter and your resume to hiring@charliesfreewheels.ca before 5pm on Friday, May 10, 2024. Please direct all questions to the same email address. Interviews will take place on a rolling basis. Please also let us know if you require accommodation with the application process.